Customer Success Manager - Managed Services

EOSYS is hiring a Customer Success Manager for its Managed Services business. The CSM owns customer engagement and service management, serves as the Managed Services subject matter expert in sales discussions, and owns Managed Services administration, software license and SMA renewals, and customer support reporting. Coordinates customers, dedicated support resources, delivery teams, Account Owners and Business Leaders; runs regular service reviews; and drives renewals, upselling and expansion. Offers flexible work schedules, profit sharing and 401k with match.