Senior Solution Engineer - North America

Role Overview We’re hiring an experienced forward deployed engineer to work across the full customer lifecycle, from pre-sales discovery and demos to hands-on customer delivery and long-term solution expansion. This is a senior, customer-facing role within our go-to-market organization, requiring strong domain expertise in industrial automation and the ability to build and deploy working solutions for enterprise customers. You’ll work directly with customer teams in a forward deployed capacity, turning operational needs into solutions that deliver measurable value. You’ll also identify opportunities to expand across use cases and sites, and bring practical insights from customer deployments back to Product and Engineering. You’ll be a key technical advisor, hands-on delivery partner, and trusted collaborator to both prospective and existing customers. Key Responsibilities Pre-Sales Support Partner with Account Executives during discovery to understand customer goals and technical environments Deliver tailored demos, solution architecture walkthroughs, and lead technical proof-of-concepts (PoCs) Help prospects align FlowFuse to their broader industrial and digital transformation goals Collaborate on pricing proposals and technical responses to RFPs and security reviews